The following are recent and upcoming happenings at IBS!

What’s in a name? - December 2017 Newsletter

Dec 27, 2017

Released December 27, 2017, we announce our upcoming name change, discuss patching efficacy, explore how backup and archiving differ for email, introduce Amherst Survival Center, and we meet Seth Fleischmann

Cyber Monday deal? Not so fast! - November 2017 Newsletter

Nov 29, 2017

Released November 29, 2017, we discuss how low-cost retail deals are often not a good deal for a small business, explore our "secret sauce" to project management, introduce River Valley Co-op, and we meet Project Lead, Chris Smith

Can I see some ID? - October 2017 Newsletter

Oct 27, 2017

Released on October 27, 2017, we discuss the importance of Multi-Factor Authentication, review the problems caused by an ill-defined budget, address a couple of recent security vulnerabilities, introduce Safe Passage, and we meet Jasmin Tomic

Thanks for attending our open house! - September 2017 Newsletter

Sep 27, 2017

Released on September 27, 2017, we thank those that attended our open house, promote Pioneer Training's Excel-apolooza, introduce the Hampshire Regional YMCA, and we meet Eric Kerkhoff.

Our move is upon us! - August 2017 Newsletter

Aug 16, 2017

Released on August 16, 2017, we provide an update on our office relocation, extend an invitation to our open house, celebrate the fifth anniversary of our acquisition of Tech Cavalry, discuss "spear-phishing", introduce Community Enterprises (now known as Viability), and we meet Jason Santiago.

Keep Calm, Compute On! - July 2017 Newsletter

Jul 27, 2017

In our newsletter released on July 27, 2017, we discuss the Petya incident, provide take-aways from our Office 365 event, are introduced to Proteus Fund, and meet Ben Scoble

Are you NASty? - June 2017 Newsletter

Jun 21, 2017

Released on June 21, 2017, our newsletter offers why NAS devices aren't good for production enviornments, discuss our upcoming move and O365 event, are introduced to the Greater Easthampton chamber, and meet Doug Bunnell

We’re moving!

Jun 1, 2017

Special Announcement - Innovative moving to Mill180 this summer!

WannaCry(pt) Reactions - May 2017 Newsletter

May 24, 2017

Released on May 24, 2017, our newsletter offers reactions and analysis of the recent WannaCry(pt) ransomware event, discuss recent certifications attained by staff, offer a save-the-date for our O365 event, introduce Way Finders, and meet Dave DelVecchio

Reaction to WannaCrypt - what you need to know

May 16, 2017

What you need to know about WannaCrypt preparedness

Three techs complete StorageCraft certification

May 15, 2017

Three Innovative techs have recently achieved StorageCraft Certified Engineer status

Happy Anniversary! - April 2017 Newsletter

Apr 28, 2017

Released on April 28, 2017, our newsletter discusses our rolling 30th anniversary, how your business can become HIPAA verified, a save-the-date for our O365 event, we introduce The Care Center of Holyoke, and meet Deb Zeigler

HIPAA Verification - March 2017 Newsletter

Mar 22, 2017

Released on Mar 22, 2017, our newsletter discusses Innovative's recent HIPAA verification process, explains why encryption should be part of your data protection strategy, introduces RSI, and we meet Scott Seifel

The Value of Peers - February 2017 Newsletter

Feb 22, 2017

Released on Feb 22, 2017, our newsletter discusses the value of peers, explains why Win10 Enterprise makes sense, introduces BTCF, and we meet Jason Crews

Introducing non-profit of the month - January 2017

Jan 25, 2017

Released on Jan 24, 2017, our newsletter highlights our non-profit of the month, we offer a Proofpoint quick use guide, discuss Josh's Citrix certification, and we meet Jonathan Hebert

Josh Churchill updates Citrix Certified Professional certification

Jan 3, 2017

Blue team service lead Josh Churchill attains Citrix Certified Professional certification

Can you hear me now? - December 2016 Newsletter

Dec 20, 2016

Released on Dec 20, 2016, our newsletter highlights phone systems, Win10 integration plans, our snow day and holiday policies, and an introduction to Kurt Poudrier

CapEx vs. OpEx - November 2016 Newsletter

Nov 17, 2016

Released on Nov 17, 2016, our newsletter highlights CapEx vs. OpEx as IT-as-a-service goes mainstream, password policies, our holiday schedule, and we meet Josh Churchill

Making Sense of Business Continuity Plans - October 2016 Newsletter

Oct 28, 2016

Released on Oct 28, 2016, our newsletter highlights BCPs, cyber liability insurance, Mike Lareau's presentation at WMBE, and an introduction to Shaun Mullaly

Patch management and more - September 2016 Newsletter

Sep 30, 2016

Released on September 30, 2016, our newsletter highlights the Innovative patch managment solution, cumulitive updates, and a profile of Ben Gagnon

Technology Outcomes vs. Business Outcomes - August 2016 Newsletter

Aug 23, 2016

Released on August 23, 2016, our newsletter highlights how technology should create positive business outcomes

Urgency, Empathy, and Communication - July 2016 Newsletter

Jul 28, 2016

Released on July 28, 2016, our newsletter reviews the common traits key to delivering good customer service

Introducing Simply-Secure - June 2016 Newsletter

Jun 22, 2016

Released on June 22, 2016, review our newsletter to learn about our new Simply-Secure managed encryption and security solutions

Jonathan Hebert adds Project+ Certification

Jun 13, 2016

Call Center support specialist Jonathan Hebert attains CompTIA Project+ certification

Getting more value out of IT - May 2016 Newsletter

Jun 2, 2016

Released on May 26, 2016, review our newsletter to learn how to get more value of out of the IT function in your organization

Jon Fruge attains eSet certifications

May 25, 2016

Through the successful completion of recent trainings and exams, Jon Fruge has been awarded three certifications from ESET

How much should we spend on IT? - April 2016 Newsletter

Apr 14, 2016

Review our newsletter, released on April 14, 2016, to learn how much of your operating budget should be dedicated to IT

Cable Management and more - March 2016 Newsletter

Mar 17, 2016

Review our newsletter, released on March 17, 2016, to learn if cable management is really that important

Understanding ransomware - February 2016 newsletter

Feb 23, 2016

Check out our newsletter, released on Feburary 23, 2016, for more information on how CryptoWall ransomware works

IBS has always been quick to respond to any issues that arise as a result of our day to day workload. Their response time is excellent, whether it be remotely or in person.
Pam Szawlowski, Operations Manager, Borawski Insurance


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