Credit Unions

Understanding the challenges

Credit unions have a unique history - one tied to serving their members and communities.  However, the burden of maintaining and managing their internal IT networks often limits credit unions from focusing on delivering superior member service.  By partnering with Innovative, credit unions find value by increasing operational efficiencies while managing operational expenses.  By working as an organization's outsourced IT department, Innovative provides consistent, expert support and strategic IT solutions for credit unions.

Delivering smarter technology

A few of the services we provide to credit unions include:

  • Managed IT Services
  • Branch office openings
  • Credit Union core platform conversions
  • Enterprise servers and storage installation, management, and upgrades
  • VMware server virtualization and management​
  • Image-based backup solutions & DR Testing
  • VoIP QoS switch configuration and implementation
  • Active Directory best-practice remediation
  • Microsoft Exchange upgrades and migrations
  • PC replacements and technology refresh projects

Benefits to our credit union clients​

  • Protect your vital data against unauthorized access
  • Support the technology needs of your core applications and teller platform
  • Improve communications with innovative technologies that enhance member service
  • Manage and actively monitor your IT infrastructure in order to maximize network uptime
  • Complete projects on time and on budget
  • Create secure IT environments that meet Gramm-Leach-Bliley Act (GLBA), Sarbanes-Oxley Act, and Payment Card Industry (PCI) requirements
  • Simplifies regulatory compliance under NCUA and state agencies through our managed services
A few of the core processors used by our credit union clients include:
  • COCC

  • Fiserv Portico

  • Fiserv Summit

  • Synergent

I found the technicians to be extremely knowledgeable, and worked as a team to get the job done. They continue to monitor our system and respond immediately to any reported errors.
Christine Gardner, HAP Housing


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