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May 2017

What's new at Innovative

WannaCry (or WannaCrypt, if you prefer) brought the risks of ransomware, and the importance of a proactive data security plan, to the forefront.

In this month's newsletter, we explore the lessons learned from this recent attack. In addition, we celebrate some new certifications attained by our staff, are introduced to WayFinders, offer a save-the-date for our upcoming Office 365 event, and we meet... ME!... Innovative President Dave DelVecchio. Enjoy!
Dave's signature

Dave DelVecchio, President

WannaCry(pt) Lessons and Reactions
Keep Calm - Compute On
As has been extraordinarily covered by news outlets, the WannaCry/WannaCrypt ransomware attack that was launched on Friday, May 12th took advantage of a known exploit in many versions of the Windows operating system, for which a patch had been deployed for supported versions back in March. Innovative pushed this update to all clients for whom we provide automated system updates on March 20. To date, no Innovative clients have been affected by WannaCry(pt).

However, a handful of Innovative clients still have a total of 27 unsupported Windows XP PCs or Laptops and 19 Windows Server 2003 Servers scattered throughout their production environments. This threat has demonstrated that continuing to maintain unsupported operating systems in your production environment increases your vulnerability to similar threats. Therefore, the main lesson from this event is to be sure to maintain only fully supported systems within your production environment.

We at Innovative have been on top of the issue from the outset, and our Automation Coordinator, Ben Gagnon, published our first blog article regarding the status of our client's computers on Monday, May 15. In addition, I published my reaction to the news reports early on Tuesday, May 16. Innovative has been, and will be, on the wall, working to maintain the highest of standards for data security. Have a plan - stick to the plan.

Keep Calm - Compute On!

Certification Update
Certified stmp Several members of our staff have recently added certifications to their training portfolios. First, Sales Coordinator Seth Fleischmann updated his Citrix Certified Sales Professional certification. In addition, three technicians recently completed StorageCraft certifications. Ben Gagnon and Josh Churchill have recently achieved StorageCraft Certified Engineer certification. In addition, Tim Parsons has achieved StorageCraft Certified Master Engineer certification. These certifications confirm in-depth knowledge of how to plan for Disaster Recovery, protect systems and data, manage Disaster Recovery solutions, and restore business continuity.

Introducing Way Finders
Care Center students Way Finders, formerly HAPHousing, provides more than housing; they build communities. They work to make sure all people have safe, secure places to live. Their efforts include eliminating homelessness, increasing the supply of stable, affordable housing, and helping people buy their first homes.

Way Finders provide access to an array of housing services that help people find ways to live where they choose, regardless of income or background. The housing developments they build and manage are high quality and sustain the character of each community. Their work in the community energizes neighborhoods and helps people recognize their potential to thrive. To learn more about Way Finders, visit their website at

Getting more out of Office 365
SAVE THE DATE: Wednesday, June 28th, Innovative will be hosting a lunch-and-learn event sharing ways organizations can get more out of their Microsoft Office 365 subscription. Join Innovative President Dave DelVecchio and special guest, Tim Rettig from Cincinnati's cloud experts IntrustIT, to learn more about Office 365 services such as SharePoint, Teams, and more! Innovative will be opening up registrations in late May, but space will be limited, so mark your calendars and plan ahead.

Meet Dave DelVecchio
Dave DelVecchioMay 2nd was the 23rd anniversary of Innovative President, Dave DelVecchio, first joining the Innovative staff! Serving first as a Marketing Assistant, then as Operations Manager, and finally General Manager, Dave, along with four other coworkers, purchased Innovative from founder Bill Tremblay in 2003.

In addition to his duties at Innovative, Dave serves on the Board of Directors and is the current president of the Greater Easthampton Chamber of Commerce. Dave also serves on the Girls Inc. of Holyoke Corporate Champions committee, and is a recent addition to the Industry Advisory Board for the Computer Science/IT department at Western New England University. When away from the office, Dave holds down the bass line as "The King Of Low End" for a local cover band, and enjoys discovering new roads to drive and new trails to hike with his family.

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