They say you don't know where you're going unless you know where you've been... and Innovative has been some pretty exciting places!

The early days

Founded by Bill Tremblay in 1987 and incorporated January 1, 1990, Innovative was formed to help companies in our primary business area of western Massachusetts better understand and utilize emerging computer technologies. With an original focus on the design and implementation of custom software solutions, we quickly expanded our core competencies to include computer hardware and networking.


In the early 90's, Innovative specialized in supporting community banks throughout the region, as well as a diverse mix of small businesses out of our primary location in Florence, MA, as well as our satellite office in Lee, MA. Additionally, Innovative designed software applications run by clients not only in New England, but throughout the South and Midwest, to the Rocky Mountains and desert Southwest. Innovative consolidated to a single office in Easthampton, MA in 2003, and added a Disaster Recovery Facility and Collocation in Marlborough, MA in 2010.

Business philosophy

Since our inception, Innovative has implemented a carefully crafted business philosophy of 'Controlled Growth', avoiding the 'Hypergrowth' associated with many technology companies.  By fostering and maintaining long-term relationships with our clients, Innovative has earned recognition as one of the fastest growing companies in western Massachusetts nine times in 20 years, from 1995-1999 and again in 2003, 2008, 2009, and 2014 by the Affiliated Chambers of Commerce of Greater Springfield.

The transition

Effective August 18, 2003, five long-time employees, collectively known as the "Five Guys" - Dave DelVecchio, Brian Scanlon, Scott Seifel, Ben Scoble, and Sean Benoit - purchased Innovative from founder Bill Tremblay. Bill remained involved through the transition on a consultative basis, stepping down as President in 2006.

To the cloud!

In September 2010, Innovative signed a long-term lease on collocation space and an office suite in a SSAE16 Type-II datacenter in Marlborough, MA. We leverage a state-of-the-art environment to offer hosted Exchange, virtual server hosting, off-site data backup and replication services, and D.R. solutions using this Marlborough infrastructure, a suite of services that has seen exponential year-over-year growth.  In parallel, we unveiled a new logo and tag line in late 2010 promising "Smarter Technology for Better Business" which in fact, is not just a tag line, but our brand promise to our clients.

Quarter-century milestone

In 2014, partner Sean Benoit and his family relocated to Australia, and the "Five Guys" became four. January 1, 2015 marked the 25th corporate anniversary of Innovative, and with the continued vision of being the "best service provider in our geographic footprint", we embarked on a new strategic plan as we began our second 25 years.

The future is now

In 2017, Innovative relocated to the renovated mill building, Mill180, at 180 Pleasant Street in Easthampton.  At the close of 2017, Innovative announced a rebranding campaign and changed our go-to-market name for project and managed services to Suite3.

© 2019 Innovative Business Systems. All rights reserved.

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