Looking for A-players! Innovative is looking for an engineer-level resource to be added to our Network Operations Center team in our Easthampton, MA office. The ideal candidate will bring experience with systems automation, such as managed anti-virus and security patch management, as well as the ability to act as an “eraser” – just making client problems go away!

A proven, demonstrated troubleshooting ability in another MSP or within a mid-market (100-1000 employee) business is a prerequisite. In addition, they must be quick to learn new technologies, as the expectation is that they will gain a working knowledge to support ALL of our core technologies within 6 months of hire with little or no assistance required. Examples of our core technologies include:

  • HP servers, storage, and networking
  • Fortinet firewalls and access points
  • Microsoft Windows Server 2008 and higher administration, including Group Policy
  • MSP-centric multi-tenant platforms, including LabTech/CWAutomate RMM, eSet managed AV, Beachhead managed encryption, StorageCraft imaged-based backups, and many, many more

If you long to work in an environment of competent peers, there's no better opportunity to be found. There's a reason our staff averages over 10 years of employment with Innovative...

Do you have what it takes?

For consideration, please respond by mail and include a cover letter and complete resume (including any non-IT related experience) to:

Innovative Business Systems, Inc.
Attn: Human Resources
180 Pleasant Street - Suite 3
Easthampton, MA 01027
E-mail to:

Former applicants are encouraged to re-apply.

Innovative Business Systems, Inc. was named one of three employers in our region to receive a 2007 Franklin/Hampshire Workforce Development Leader Award

Innovative Business Systems has been a valuable resource as an extension to our IT department.
Ron Maagero, Systems Administrator, Fountain Plating Company


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