Looking for A-players! Innovative is looking for an engineer-level resource to be added to our Network Operations Center team in our Easthampton, MA office. The ideal candidate will bring experience with systems automation, such as managed anti-virus and security patch management, as well as the ability to act as an “eraser” – just making client problems go away!

A proven, demonstrated troubleshooting ability in another MSP or within a mid-market (100-1000 employee) business is a prerequisite. In addition, they must be quick to learn new technologies, as the expectation is that they will gain a working knowledge to support ALL of our core technologies within 6 months of hire with little or no assistance required. Examples of our core technologies include:

  • HP servers, storage, and networking
  • Fortinet firewalls and access points
  • Microsoft Windows Server 2008 and higher administration, including Group Policy
  • MSP-centric multi-tenant platforms, including LabTech/CWAutomate RMM, eSet managed AV, Beachhead managed encryption, StorageCraft imaged-based backups, and many, many more

If you long to work in an environment of competent peers, there's no better opportunity to be found. There's a reason our staff averages over 10 years of employment with Innovative...

Do you have what it takes?

For consideration, please respond by mail and include a cover letter and complete resume (including any non-IT related experience) to:

Innovative Business Systems, Inc.
Attn: Human Resources
180 Pleasant Street - Suite 3
Easthampton, MA 01027
E-mail to:

Former applicants are encouraged to re-apply.

Innovative Business Systems, Inc. was named one of three employers in our region to receive a 2007 Franklin/Hampshire Workforce Development Leader Award

IBS understands the role of technology and its importance in helping us deliver banking services to our members.
Paul Pijanowski, Sr. Vice President, Crescent Credit Union


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