Only A-players need apply! Innovative is looking for an engineer-level resource to be added to our Network Operations Center team in our Easthampton, MA office. The ideal candidate will bring the ability to act as an “eraser” – just making client problems go away!

A proven, demonstrated troubleshooting ability in another MSP or within a mid-market (100-1000 employee) business is a prerequisite. In addition, they must be quick to learn new technologies, as the expectation is that they will gain a working knowledge to support ALL of our core technologies within 6 months of hire with little or no assistance required. Examples of our core technologies include:

  • HP servers, storage, and networking
  • Fortinet firewalls and access points
  • Microsoft Windows Server 2008 and higher administration, including Group Policy
  • MSP-centric multi-tenant platforms, including LabTech RMM, eSet managed AV, Beachhead managed encryption, StorageCraft imaged-based backups, and many, many more

If you aren't up to the task, don't waste your time or ours. However, if you long to work in an environment of competent peers, there's no better opportunity to be found. There's a reason our staff averages over 10 years of employment with Innovative...

Do you have what it takes?

For consideration, please respond by mail and include a cover letter, complete resume (including any non-IT related experience), and salary history to:

Innovative Business Systems, Inc.
Attn: Human Resources
161 Northampton Street
Easthampton, MA 01027
E-mail to:

Former applicants are encouraged to re-apply.

Innovative Business Systems, Inc. was named one of three employers in our region to receive a 2007 Franklin/Hampshire Workforce Development Leader Award

As always, it is a delight and a joy to work with the professionals at IBS. Thank you, thank you, thank you!!
Pamela Sandler, AIA


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