Ben Gagnon

Automation Coordinator

Ben Gagnon

An experienced computer support technnician, Ben joined Innovative in 2012 as a dedicated remote support technician. In addition to excelling in this role, Ben also is responsible for maintaining the infrastructure and systems employed as part of our patch management solution. Benjamin has served as an Assistive Technologies Specialist through the Office of Information Technologies (OIT) at a local university, and served as a Field Technician for a service provider in New Orleans, LA, helping local businesses rebuild following Hurricane Katrina. Ben holds StorageCraft Certified Engineer certification.

Folks at Innovative are accessible. It’s clear what each person does. So I know exactly who to talk to about what issue. I have confidence that everything will get done according to my expectations.
Erich Bennar, Horse Ridge Cellars

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