In 2002, the Northampton Chamber of Commerce embarked on a plan to upgrade their network from a server running an older version of the Novell Netware operating system to a Microsoft Windows environment, as well as replace their older PCs with new.  IBS listened carefully to their needs and proposed a solution that would meet their needs of today and tomorrow; while staying within their budget.   This solution included a 2000 Microsoft Small Business Server and new Windows XP Professional workstations.

After agreeing to the project proposed, IBS sent 2 technicians to migrate data from their member management software to the new server and tackle other tasks required with such an upgrade. When the day was done, all of the chamber’s staff had new workstations, and the new server was implemented featuring a new backup solution including Veritas’ Backup Exec and a new tape drive.

While the Chamber doesn’t host their own mail, they still enjoy the benefits of the features of Exchange, like shared calendars, contacts, and the backup of their mail as part of their nightly backup.  Since the time of this project, the Chamber has upgraded their membership management software and IBS was there to work with that vendor to be sure that their data was migrated properly and tested the application with them before it went “live”.

Support from IBS has been lead by Sean Benoit, one-fifth of the ownership group and a key contact for many of our small business clients.  Sean notes, “When we embarked on this project in 2002, we proposed a solution that would meet their needs for growth and expandability in the future, to change as their needs continue to change”.  This is just one example of how IBS looks to maintain their client’s environment today and in the future.