Training
In partnership with Pioneer Training, IBS is now offering training courses at our Easthampton location. Courses include Introduction to Excel 2003, Advanced Word 2007, Upgrading to Office 2007, and more.
Review the upcoming course calendar
In addition to applications training offered at IBS through Pioneer Training, IBS offers conceptual training on concepts and best-practices. These include:
The Seminar Series for the Home User, Power User or Small Business Owner
Designed for both those who are new to personal computing and those who have experience but want to learn more, the IBS Seminar Series focuses on the most exciting and essential topics regarding the use of PC technology.
Course 1: Understanding Your PC - Personal Computing in the 21st Century offers the home user or small business owner key planning strategies for best leveraging their initial investment, the opportunity to learn more about the hardware (both desktop and notebook) options on the market today, and identification of the differences in the various versions of Windows operating systems.
Course 2: Personal PC/notebook security and best practices will expand into virus and spyware/ adware prevention, what products are available to best protect your PC and detection/ prevention strategies to keep your data and hardware safe.
Course 3: Computing in a Networked Environment will offer an overview of networking your home or small business. It will give the participant an understanding of how a network works and the ways this environment can be used to streamline resources, simplify computing and protect data.
PC/Network Orientation
Designed with both new and existing employees in mind, the IBS PC/Network Orientation training program gives the student a comprehensive overview of working on a Windows-based PC in a network environment. The course is three hours long in order to accommodate busy schedules and reviews the most important aspects of the Microsoft Windows Operating System, as well as an overview of a network environment, file management concepts, Internet usage, email etiquette, and an overview of security threats and prevention.
If desired, IBS can tailor the content to your company's specifications, providing a more meaningful and cost effective "jump start" for the new employee or refresher for the existing employee. The training can be held in our training facility or on-site at the company's location. Class time frames are flexible.
Security Awareness
The IBS Security Awareness training program offers a thorough and detailed exploration of how IT Security for organizations is achieved. The scope of this course is appropriate for sole proprietorships up to large corporations, and includes a discussion and overview of IT Security as a Risk Management discipline. In addition, we examine the implications of inadequate or non-existent security policies and procedures, and discuss how organizations must balance the security / usability / cost equation.
Next, we do an in-depth study of current IT Security risks and how they manifest in the computing environment. Several real case studies are presented and discussed, and participants are encouraged to cite personal examples and experiences with these risks. Then we explore what IT Security defenses are available and recommended currently, with a focus on user awareness and vigilance.
If desired, IBS can tailor the content to your company's specifications, providing a more meaningful discussion of security concerns. The training can be held in our training facility or on-site at the company's location. Class time frames are flexible.
Cancellation Policy (for IBS-run training only)
Seminar Series and general public courses
A customer who cannot attend a session or course for which a reservation has been made must notify IBS by phone, e-mail or fax in order to cancel. If notice of cancellation is received 3 or more business days in advance of the session or course start date, IBS will refund the course fee less a $15 enrollment fee. For classes purchased with vouchers, a credit in the form of a voucher will be issued. No refunds or voucher credits will be given for cancellations received less than 3 business days prior to the course start date.
Corporate Training Packages and Multiple Seat Reservations
Companies who have contracted special course packages or multiple seat reservations for their employees must notify IBS by phone, e-mail or fax in order to cancel. If notice of cancellation is received 10 or more business days in advance of the course start date, IBS will refund the course fee less a $50 enrollment fee. For classes purchased with vouchers, a credit in the form of a voucher will be issued less the $50 enrollment fee. No refunds or voucher credits will be given for cancellations received less than 10 business days prior to the course start date.
Inclement Weather
In the event of existing or impending inclement weather, IBS will make a decision to cancel a course by 12:00 noon (at the latest) on the start date. All attendees will be immediately notified via phone.
No Shows
In all cases, failure to attend a class will result in 100% forfeiture of course fees.
Please note for training offerings at IBS run by Pioneer Training, their cancellation and policies will apply.