Support Services

Innovative offers a variety of service offerings, each designed to allow us to provide the most stable and secure technology experience for your company so that you can focus on your business.  A partial list of the services provided by Innovative​ include:

  • Managed IT Services tailored to your needs, where we can manage all aspects of your environment and function as your IT department, or manage select aspects of your environment as a complement to your internal IT staff.​

  • Outsourced IT Service Agreements, modular by design, allowing a custom agreement structure for each client to best align our services to exceed your expectations.

  • Turn-key Project Implementations conducted to deliver results on-time, and within budget. 

  • Automated Security Patch Management via our software agents for Microsoft Windows Server and PC operating systems, as well as most common third party applications (Java, Adobe, etc.) helps provide a stable foundation to every technology environment.

  • Managed Antivirus provided via our software agents updates automatically, eliminates the need for annual renewals, and provides a secure foundation from which to work. 

  • Managed Backup Services including Innovative’s Backup and Recovery Solution (BRS) is a fully automated and managed image-based solution that captures the server images and seeds them offsite to a fully secure SSAE-16 Type-II Data Center for redundancy, providing unparalled recovery-time and recovery-point business continuity performance.

  • Innovative Cloud Exchange (ICE) is our hosted Exchange offering delivered out of our SSAE-16 Type-II Data Center, delivering the full collaboration experience of Exchange, without the need for a locally installed Exchange infrastructure.

  • Email Protection and Continuity provides comprehensive email protection from spam and email intrusions and allows redundancy should a production email server be offline for up to five days.

  • Email Encryption and Archiving allows for automatic or user-directed encryption of email communications avoiding personal data from being viewed by unauthorized parties.

Delivering the right services at the right times. We'll worry about your IT, so you don't have to.

Working with IBS is not only a pleasure, it has proven to be a real asset.
Andrea Powers, The Eric Carle Museum of Picture Book Art

Accreditations

We have partnered with the best IT companies to provide you stable, industry-leading solutions.

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