For general inquiries, please complete the form below and we will be in touch!

Submit a service request

Please visit our Support Page

Request a quote

If you are an existing client and would like to request a quote for a product, please send a message to

Order or returns inquiries

If you are an existing client and would like to inquire regarding the status of an order or return, please send a message to

Primary Office

Innovative Business Systems, Inc.
161 Northampton Street
Easthampton, MA 01027

D.R. Facility and Collocation

Innovative Business Systems, Inc.
Marlborough, MA
(no mail, and visits by appointment only please)

IBS understands the role of technology and its importance in helping us deliver banking services to our members.
Paul Pijanowski, Sr. Vice President, Crescent Credit Union


We have partnered with the best IT companies to provide you stable, industry-leading solutions.

View all accreditations

Stay In Touch

Stay informed about industry trends, security alerts and upcoming Innovative events.

innovative business systems logo

© 2017 Innovative Business Systems. All rights reserved.

Looking for on-demand home office or small business IT help? Visit TechCavalry.